CONTACT US

Last updated: 10/09/2025

How can we help?

Questions about orders, delivery, returns, or product compatibility? Send us a message and our team will get back to you.

  • Worldwide delivery: £9.99 flat rate per order • Free from £50 (after discounts)
  • Dispatch: 1–2 business days • Transit: typically 3–14 business days
  • Returns: 30 days from delivery • Refunds: within 14 days after inspection
  • Warranty: 12 months on many electronics (manufacturing defects)
  • Payments: debit/credit cards only (Visa / Mastercard)

Tip: For order-related queries, please include your Order Number.

For business enquiries, write to b2b@electroplace.co.uk.

Note: international orders may be subject to local duties & taxes collected by carriers or customs.

    Contact details

    Company

    • RYE FLOUR COOKIES LTD
    • Company number: 15107933
    • 120 Vyse St, Birmingham, B18 6ND, United Kingdom

    Please see our FAQ,
    Shipping,
    Returns and
    Privacy pages for common questions.

    © 2025 RYE FLOUR COOKIES LTD. All rights reserved.