SECURE CHECKOUT & WARRANTY
Last updated: 21/08/2025
Card-only checkout
We accept debit/credit cards only. All payments are processed over encrypted TLS connections by our payment gateway provider. We do not store your card details on our servers. Where supported by your bank, you may be asked to complete 3-D Secure/Strong Customer Authentication for extra protection.
- Clear pricing: delivery fees shown at checkout.
- Instant order confirmation via email.
- UK support if you need help with your order.
12-month warranty
Many electronics include a 12-month warranty covering manufacturing defects. Warranty excludes damage caused by misuse, accidents, or normal wear and tear.
How to make a warranty claim
- Keep your order confirmation as proof of purchase.
- Contact info@electroplace.co.uk describing the issue (photos/videos help).
- We’ll advise diagnostics and next steps (repair, replacement, or refund where appropriate).
See full details in our Terms & Conditions and Privacy Policy.
Key takeaways
- Card-only checkout via encrypted connections; we don’t store card details.
- 12-month warranty on many electronics; excludes misuse/accidents/wear-and-tear.
- Simple claim process via email with order number and photos.