ABOUT US

Last updated: 10/09/2025

Welcome to ElectroPlace — a UK-based online store for consumer electronics, accessories and smart tech, shipping worldwide.
We’re operated by RYE FLOUR COOKIES LTD (Company No. 15107933). Our promise is simple:
reliable products, clear policies, and fast, friendly support.

Who we are

ElectroPlace is a team of product curators, merchandisers and support specialists who care about well-built, genuinely useful tech.
We keep a focused catalogue — only trusted brands and categories that solve real everyday needs, from audio and smart home to
peripherals and accessories.

What we offer

Consumer electronics & accessories: audio, smart home, computing peripherals, chargers, cables, storage and handy gadgets.
Curated catalogue: practical selections with clear specs and honest descriptions.
Reliable logistics: Royal Mail, DPD, DHL, FedEx/UPS — tracked delivery for peace of mind.
Customer-first policies: 30-day returns, 12-month warranty (for many electronics), transparent shipping fees.

Why shop with ElectroPlace

Worldwide delivery: €9.99 flat rate per order; free delivery from €50 (after discounts).
Note: international orders may be subject to local duties/taxes.
Card-only checkout: secure payments (Visa/Mastercard) with TLS encryption and 3-D Secure.
Real support: quick help with products, orders and returns. Email info@electroplace.co.uk.
Accountable policies: detailed Terms, Privacy, Shipping, Returns and Cookie pages aligned with UK law.

Quick facts

Delivery: Worldwide — €9.99 flat • Free from €50
Dispatch: 1–2 business days • Typical transit: 3–14 business days
Returns: 30 days from delivery
Refunds: within 14 days after we receive/inspect the return (bank posting may take 1–2 billing cycles)
Warranty: 12 months on many electronic items (manufacturing defects)
Payments: debit/credit cards only (Visa/Mastercard)

How we work

Sourcing: authorised distributors and vetted suppliers; priority on UK/EU-compliant products.
Quality control: spot checks on batches, spec verification and serial tracking where applicable.
Packaging & dispatch: careful packing; dispatch within 1–2 business days after payment confirmation.
After-sales: help with setup/compatibility, RMA guidance and warranty cases.